Mototec and Uberscoot offer a 3 month part replacement warranty. If you are experiencing issues with your purchase submit a request to support@urbanbikesdirect.com. Mototec does not return defective product, we find a solution to get the product working by sending out replacement parts or a replacement product.
If their is visible damage or defects, please include all pictures in your email.
Use this page to find your closest service center that support and repair our products.
