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Let Our Customers Speak For Us

Urban Bikes Direct takes pride in our e-bike reviews and strive to meet every customers needs. We take pride in having the best e-bike reviews in the industry. Family owned and operated, it is our mission to create a more efficient world by providing the best e-bikes on the market through our trusted suppliers. We take pride in our fast 3-5 day delivery while including no sales tax and free shipping. 

We can only speak so much, so take a look below to see what our customers have to say. 


Check Out Our Electric Bike Reviews

Based on 609 reviews

NAKTO 22" Elegance 250W Electric City Cruiser Bike

great bike great service

Love the bike its so enjoyable to ride and is easy to store I bought a refurbished but was still like new a few spots with touch up paint but no big deal. I would highly recommend the Jupiter discovery x5 It fits me fine and im 6 ft tall.

Nice scooter

It’s a nice scooter but it’s a bit of a rough ride for the streets of NYC. But I guess that’s the trade off for never getting flat tires.

Hiboy MAX V2 Electric Scooter
Christopher M Bovee
There is a flaws

The flaws I have is I broke My two front teeth because as I opened it up I guess it just doesn't click in hard enough and it collapsed on me not just once a few times and that hurt really bad especially when I lost my front teeth

Love my Jupiter discovery bike

It's a great bike it's small but big enough for me to fit on it's lightweight which is very important being a girl it's just fits well on my body it goes really fast it has a lot of shock resistant for its size and it's a wonderful product and so is the company

Jupiter 5

Husband and I each ordered one. We have really enjoyed them.

Great bike. Happy with the purchase.

Works fine

Adds utility to the bike.

This Board Is Amazing

I almosted wanted to give it 4 stars because of such a long wait for the arrival... but much worth it... I'm in love smooth ride haven't road a skate boardin 20 years and it was easy... I have to order my husband one now because he won't stop riding mine 💜💜💜

Unable to write a review at the moment. Broke my hand playing pickleball 2 days before the bike was delivered. Looking forward to riding my bike soon (I hope).

No power in speed 1 setting

Scooter will not start moving forward if on any incline or in the grass. Brakes are worthless. Not a good machine for someone with slower reflexes.

Super Shuttle Bike

I purchased the Jupiter X5 to use as a shuttle bike for when I hike distance, point to point using my car and the bike. So far I’ve only taken the bike on short trips, 3-5mi and so far I love it. The designers really thought of everything and fit it into a nice, simple package. Speeds up to 16mph are just right for my needs. Don’t need more power. Looking forward to many years with this bike. Fun and easy to pedal without power too.

Jupiter Discovery X5 Refurbished 350W Folding Electric City Bike

I like one.

Great bike

Good bike for the price

Good and reliable but not amazing

Really great for my first bike, the speed disappoints with 16.5 mph but everything g else is great

Cool Bikes

Not only do these bikes look cool, they ride great! A little timely to assemble, but once together, they are tough. Compared lots of other bikes and for the price point, this model was hands down the best looking with comparable features. Have never owned an electric bike before, so was a bit skeptical. Not after receiving the product and trying it out. Plus the customer service was great at Urban Bikes!

Great Electric bike

My son loves his electric bike...he loves it's looks style ride and speed and he gets plenty of compliments.


Nice bike


Bike was great running

I love this bike. Its very fast and comfortable

Performs like new!

Still having fun riding it after purchasing it a couple of months.

Almost like new

Refurbished in really good condition, looks new on first impression. Needed to tighten the headset. Battery storage history unknown, seems to have lost about 20% of its capacity. For $525 I might just buy another one.

Great bike and great price

Only a minor touch up but like new.

Jupiter Discovery X5 Refurbished 350W Folding Electric City Bike

Two Problems

Bike was described as having hydraulic brakes. It came with cable brakes but I didn’t notice until it was fully assembled. I also asked that the seller ensure I get a version with mag wheels. The one I received was conventional spokes. I was offered a 6% discount which I thought was small. Hydraulic brakes cost more than that difference. Since I had assembled it, returning it would have been difficult.