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Free Shipping On All Bikes, Skateboards & Scooters | Authorized Dealer
Free Shipping On All Bikes, Skateboards & Scooters | Authorized Dealer

Reviews

Let Our Customers Speak For Us

Urban Bikes Direct takes pride in our e-bike reviews and strive to meet every customers needs. We take pride in having the best e-bike reviews in the industry. Family owned and operated, it is our mission to create a more efficient world by providing the best e-bikes on the market through our trusted suppliers. We take pride in our fast 3-5 day delivery while including no sales tax and free shipping. 

We can only speak so much, so take a look below to see what our customers have to say. 

 

Check Out Our Electric Bike Reviews

Based on 780 reviews
83%
(647)
10%
(75)
6%
(48)
1%
(5)
1%
(5)
Drifter

Was well packaged easy to assemble. Very satisfied with my bike

Good bike

The battery drains pretty fast,but it's great for it's price

Awesome products awesome service

Ordered 2 of the mototech 1000 watt bikes only few days before Christmas and they couldn’t get them both by Christmas time but one did arrive on time which was awesome cause the 2nd was delivered next day and I have zero complaints. Also ordered the 800 watt trike but sold out and delayed but that’s my fault for waiting till last minute. Came with the new year and it’s awesome and so much fun

outdoosman

Was b/o but showed up in time for Christmas. Thanks

Gio mobility scooter

After a long wait it finally arrived. I’m absolutely thrilled with it I can finally come and go to work without getting wet and cold!!!

Jupiter defiant

Love this bike it’s worth every penny 👌mini motorcycle 🏍️ minus the the super 100mph speeds. But 28-29mph is more then enough. Awesome bike 🚴

My son loves the mototec x3 125cc.

Great so far

Our original battery crapped out less than 50 miles on it over a year. Bought this one to replace it and so far it’s worked flawlessly for about 10 miles so far. Time will tell but definitely moving on to better bicycles that use Samsung or LG batteries so I don’t have to worry hopefully about replacing one again.

R
Glion Balto X2 Electric Scooter 36V 500W - on draft 2/21, no restock for a number of months
Robert J. Albert

Great ,happy with product

Very nice and fun bike, fully meet my expectation! For your confidence, buy it with UBD,
This company provides an outstanding service and responding to every inquiries with a high priority!

Had some complications but overall extremely happy

Had some complications when I first got to bike I wrote it two times and then it wouldn't move over on a defect in the controller I did talk to somebody with support they were really prompt and by the following week I was able to ride the bike the ride is incredible you definitely want to wear a helmet with this thing it's fast faster than most e-bikes that's why it's called an e moped you'll enjoy it though

New Battery

fast response to my order. fast delivery. “nuff said.

Highly recommend. Great company.

Their customer service is great. Product was great. Highly recommend!

D
Glion Mini Lightweight Travel Electric Mobility Scooter - OUT OF STOCK until Spring 2024
Danny Biddinger
Owner

Fantastic

J
X-Treme XG-575 Gas Scooter 50cc 2-stroke - speeds up to 35 MPH! Option for seat kit!
Joe Gretzmacher
Extreme scooter 575

It is the best gas scooter you can buy

A little tall for me.

It's a little tall for me but I made it work. Great pick up in speed. Now I gotta try and not get lost in this heat. Lol. Ready to see how far it will take me.

K
Ecotric Leopard 36V 500W Electric Mountain Bike - Shipping Dec 2023
Kristen
Perfect e-bike

This is the perfect e-bike. Perfect price point and it has a lot of great features. It’s a smooth and comfy ride and I’m so glad I bought this model. Suspension is great, motor kicks but is smooth, the black looks so sleek and the battery is good!

D
X-Treme 24V/36V Electric Bike Battery For TrailMaker, TrailClimber, XB-300Li & XB-305 - Both currently in Stock!
Dianne Coons

Thanks again.

Excellent scooter and even better service!

The scooter works great. (7Ah) It gets much better battery than I expected especially for my 240lb body. The 15mph governor seems slow at first but when you realize how far you have traveled in such a short amount of time, you see that it is more than adequate. The frame and wheels are sturdy and the balance is great. I feel secure on the scooter and am not worried about a mechanical problem. Scooter aside, Urban Bikes Direct is the place to buy all your e-scooter and e-bike needs. I originally ordered a different scooter and I contacted customer support about lead times. The person was so knowledgeable and she even helped me change my selection to a scooter that was $200 cheaper with equivalent specs, performance, and quality. The scooter was delivered in 2 days of my order which was a godsend as my teenage kid needed it to commute to work. Anyone can sell goods on the internet but Urban Bikes Direct delivered on the great customer service that is lacking nowadays from most shopping websites. I can't recommend UBD enough. Don't just buy stuff, buy stuff in style and with confidence with UBD.

Gets me to work quick and easy!

Thoroughly enjoying my new electric scooter. This is my first time owning an electric scooter and it’s definitely an upgrade from my good old razor from my childhood. Thank you so much to urbanbikesdirect for the easy delivery and processing.

Great efficient economic sturdy bike

3 speeds, assisted pedaling automatically help returning to 10-13-16MPH, not fast, not slow, just cruising on vacation mode. Useful info onboard control panel.
Was worth the price !

B
X-Treme 24V/36V Electric Bike Battery For Newport and Malibu - 24v in stock, 36v pre-order only price guaranteed
BRUCE PULLIAM
0n the road again.

Battery i had lasted exactly 3yrs. Was very excited to find a company that would help me find a new Battery to extend my adventures. Thank you very much.

Jupiter x5

Great bike for what we were after. We will be using this ebike while out cruising on the boat. We needed something light enough and compact enough to take ashore via dinghy. We also needed something that was comfortable to ride for a few miles. Urban Bikes Direct had a good sale on this bike so we purchased through them. Communication was good and shipment was fast. I questioned the business for being legit and they proved me wrong.

Great Bike, Excellent Customer Service

This was an amazing purchase. We bought two bikes. Customer service sent a missing reflector as soon as we notified them and one bike has a faulty battery which is being replaced soon, but other than that it's all good.