The NAKTO F2 Series is meticulously engineered to inject raw power and ultimate plushness into your everyday adventures. Combining a high-torque rear hub motor with a cutting-edge front and rear suspension system, this fat tire cruiser effectively eliminates the jarring bumps of the road.Available in the ultra-accessible F2 or the premium, high-velocity F2 Plus configuration, this e-bike provides the stability, control, and muscle needed to effortlessly dominate both rugged off-road trails and chaotic city streets.
Tailored Power & Peak Performance
Choose the level of performance that perfectly matches your riding style.
Upgraded Rear Hub Motors: Experience smooth, controlled acceleration powered by a 500W motor on the F2, or step up to a high-performance 750W motor on the F2 Plus, blasting out a robust 52 N·m of torque for effortless hill climbing.
Adrenaline-Fueled Speed: Unlock exhilarating riding speeds of up to 28 MPH to shrink your daily commute and conquer steep headwinds with ease.
Endurance-Class Battery: Powered by a long-range internal 48V 16Ah lithium-ion battery built to sustain up to 1000 cycles, delivering an impressive 30 to 60 miles of adventure per charge.
Unrivaled Comfort & Off-Road Control
Dual Shock Absorption: Say goodbye to rough rides! The advanced front and rear full-suspension design completely soaks up potholes and curb drops, minimizing rider fatigue.
20" x 4.0" All-Terrain Fat Tires: Oversized, puncture-resistant fat tires provide ultimate stability and traction across sand, snow, gravel, and loose dirt paths.
Custom Cushion Saddle: Pair the plush dual suspension with an oversized, ultra-flexible padded saddle designed to maximize shock absorption for a genuinely relaxed riding posture.
Shimano Precision Drivetrain: Seamlessly adapt to any topography using premium Shimano gears, pairing a crisp 6-speed system on the F2 or an upgraded 7-speed setup on the F2 Plus.
Intelligent Safety Engineering
Next-Gen Color LCD Display: Stay completely informed with a vibrant, high-visibility dash delivering deep metrics: current speed, trip timers, battery bars, watt output, and 5 distinct pedal-assist levels.
High-End Stopping Power: Take absolute command of your speed. The F2 is armed with responsive ventilated dual mechanical disc brakes, while the premium F2 Plus utilizes state-of-the-art dual hydraulic brakes for instant, all-weather stopping precision.
Heavy-Duty Payload: Engineered with a highly reinforced, ultra-durable frame structure built to accommodate a massive maximum weight capacity of up to 400 lbs.
100% Online Financing Available
Ready to level up your riding experience? We offer instant approval at checkout. Get your NAKTO F2 or F2 Plus today and pay in low, flexible monthly installments!
NAKTO F2 vs. F2 Plus Technical Specifications
Feature
NAKTO F2 Standard
NAKTO F2 Plus
Motor Power
500W Nominal / 750W Peak Hub
750W Nominal / High-Peak Hub
Max Torque
45 N·m
52 N·m
Brake System
Front & Rear Mechanical Disc Brakes
Premium Dual Hydraulic Disc Brakes
Drivetrain
SHIMANO 6-Speed Gears
SHIMANO 7-Speed Gears
Top Speed
Up to 28 MPH
Up to 28 MPH
Battery
48V 16Ah Lithium-Ion
48V 16Ah Lithium-Ion
Riding Range
30 – 60 Miles
30 – 60 Miles
Suspension
Full Dual Front & Rear Suspension
Full Dual Front & Rear Suspension
Tire Dimensions
20" x 4.0" All-Terrain Fat Tires
20" x 4.0" All-Terrain Fat Tires
Max Capacity
400 lbs
400 lbs
Cockpit Dash
Smart M6 LCD Display
Upgraded Y91F Color LCD Display
Frequently Asked Questions
What is the main difference between the F2 and the F2 Plus?
While both models share the same dual-suspension frame and long-range 48V 16Ah battery, the F2 Plus is a premium upgrade featuring a more powerful 750W motor (52 N·m of torque), highly responsive dual hydraulic disc brakes, an extra Shimano gear (7-speed vs 6-speed), and a fully upgraded color LCD display dashboard.
Is this e-bike good for taller or shorter riders?
The NAKTO F2 series features an incredibly flexible geometry. Because it utilizes an adjustable-height hi-rise cruiser handlebar and a wide-range seat post, it comfortably accommodates a wide variety of riders ranging from 5'3" to 6'3" in height.
How safe are the brakes on this model?
Extremely safe. NAKTO conducts over 1,000 rigorous factory testing cycles on their brake setups before shipment.The F2 features highly reliable dual disc brakes, while the F2 Plus steps up to hydraulic disc brakes using mineral oil, which offer effortless hand leverage and superior heat dissipation.
Can the F2 handle real off-road trails?
Yes! The combination of a high-torque rear hub motor, 4-inch-wide fat tires, and dual front-and-rear shock absorbers makes the F2 highly capable on dirt trails, gravel roads, grass fields, sand beaches, and light winter snow.
Does the bike have a twist throttle or just pedal assist?
The F2 series features a hybrid dual-input control setup. It includes 5 progressive levels of intelligent pedal assist (PAS) for exercise and range extension, alongside an on-demand on-handlebar twist throttle that lets you cruise completely pedal-free.
How does the 100% online financing work?
Simply select our financing partner at checkout. You will fill out a short form and receive an instant decision, allowing you to pay for your new e-bike in easy monthly installments.
Estimated shipping and delivery is 3-5 business days if the product is in stock.
Nakto Products come with a 1-year warranty against manufacturing defects and workmanship. You can view the Nakto warranty byclicking here.
Nakto has a 14-day return policy. You can view the return details byclicking here.
Click hereto view Nakto's full electric bike collection:
UrbanBikesDirect.com goal is to fulfill your order within 3 hours of your purchase. By Achieving this we have the quickest shipping times in the industry.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days if in stock and delivery time varies between 3-10 business days if your product is in stock.
All ebikes are shipped domestically.
Select Electric Skateboards can have extended lead times if they are located overseas and not in stock in the US.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Tracking an Order
UrbanBikesDirect.com will send you automated tracking updates once we receive the tracking number for your order. You can also track your order by clicking here.
Order Confirmation:
You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable, we will reach out to you via email.
If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and your credit card is approved by our fraud guarantee department, the bike ordered will ship within 1-2 business days from the date of your order.
We will send you the tracking information within 24 hours to the email address you provided when checking out.
We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
We do not offer Cash On Delivery.
A phone number is required by the freight company so a delivery appointment can be made.
Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the electric bike ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our electric bikes to your country.
As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
To avoid a delay in receiving your order from customs, consider the following:
Provide us with a phone number where you can be reached by customs when your bike arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at customs.
We will deduct all additional fees resulting from refused international shipments from your refund.
If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
We ship via UPS and Fedex for most electric bikes, USPS for small parts and accessories, and freight for large bikes.
If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@urbanbikesdirect.com
Damages:
Please inspect the packaging of your items when they arrive.
If there are any bike damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
If your item(s) do arrive damaged, please send photos to support@urbanbikesdirect.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
If your item is on backorder and you accept the backorder, we will hold your payment until the bike ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
Fromtime to time, a bike may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether.
Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
You need to be at the delivery address during the delivery window to receive and sign for the item.
The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
Please make sure the phone number you entered at checkout is a good number to contact you at.
Don't screen your calls until your item has been delivered.
The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
Carton damage requires visual inspection of contents of the unit.
UrbanBikesDirect recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify UrbanBikesDirect immediately.
IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed electric bike:
Refuse shipment
Sign carrier paperwork: “Carton damaged and refused”
Notify Urbanbikesdirect.com immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@urbanbikesdirect.com
Please allow 3-10 business days for your order to arrive. All of our products are sourced in the US and we take pride in having the fastest shipping in the industry.
Returns are easy, simply contact us for a return. Before you purchase your item make sure to review the return policy below.
Return Policy
Return Policy
UrbanBikesDirect.com is committed to providing the best customer service in the electric bike, electric skateboard and electric scooter industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
You must notify us of your intent to return within 30 days of delivery date.
There is a 15-25% restocking fee.
Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
We will refund the product price minus any applicable fees and charges.
Original shipping charges are non-refundable.
You are responsible for any return shipping charges.
Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
Products which are eligible for parts under manufacturer warranty
Products that have had their original manufacturer packaging opened
Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@Urbanbikesdirect.com
*Exclusions
UrbanBikesDirect.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected above.
RETURN PROCEDURE
All return request must be submitted in writing and sent to support@urbanbikesdirect.com
If your return is approved you will receive an email from us with return instructions.
Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
We recommend taking a picture of the package and/or the item before shipping.
Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
Please provide us the tracking number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@URBANBIKESDIRECT.COM
CANCELLATIONS
You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 48 hours are subject to a $40 administration fee.
If your order has been shipped, a standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
EMAIL SUPPORT@URBANBIKESDIRECT.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@urbanbikesdirect.com to arrange for replacement and pick-up of the damaged electric bikes. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@URBANBIKESDIRECT.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under Warranty tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@URBANBIKESDIRECT.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
We work very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best prices in the market.
We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same electric bike online is supposed to be selling it at the same price.
If you find another online store that offers a lower price then us within 2 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy.
Price match request must show complete item at checkout including any shipping charges since we offer free shipping on our products. Please do not take a screenshot of the product page. It must show full amount at checkout including shipping and taxes. We do not include taxes as part of the price match but that will show that it is indeed the checkout cart.
If you qualify for a refund, you will be refunded the difference in price to your credit card.
To request your partial refund, simply email us a link to the bike on our website and on our competitor's website, within 2 days from the date of your order and we will process the credit accordingly.
100% Price Match GuaranteeLimitations
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and "buy one, get one free" offers are not eligible
The item must be in stock on the competitor's website
The competitor must be an online store, they may not have a retail location (physical location, warehouse, showroom) and has to reside within the United States
The website can not be a discounter, wholesaler, distributor (the brand itself), liquidator or auction website (ie; eBay, overstock, Walmart, Amazon, Costco etc..)
The competitor must be an Authorized Retailer of the bike in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
All Brands are eligible unless specifically notated on the products description page.
If you want to check if we can price match a electric bike before you place your order, please contact us.
Lowest Price Guarantee
The Lowest Price Guarantee allows you to make a claim, if within the 2-day validity period, you see the exact same electric bike advertised on the same merchant's Web site at a lower published retail price. If the claim is confirmed in your (the buyer's) favor, we will refund you the difference up to $100 USD.
We Put Our Customers First to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.
We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
Ordering from Shoptimized is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.
Why Buy From UrbanBikesDirect.com?
UrbanBikeDirect is dedicated to educating, informing and partnering with you to create ideal electric bike solutions for you. We have a wealth of experience and knowledge that comes with 15 years of working in the electric bike industry. Our team is knowledgeable, efficient, and ready to help. By buying with us, you save time and money.
GREAT VALUE We offer high quality and low prices on all our products.
PRICE matching If you find a lower price anywhere, we will match it.
FAST FREE SHIPPINGOffered in the continental US. Many items will also ship same day.
SATISFACTION GUARANTEE If you aren’t 100% satisfied with your purchase, we will refund your money.
EASY RETURNS We offer a hassle-free return policy on all of our products.
SECURE ORDERING Your information is safe with our certified 100% secure checkout
Quick, Reliable Shipping
We ship directly to your door from the manufacturer's warehouse. Every product is checked for quality assurance and packaged with the utmost care to ensure it arrives in perfect working condition. Our satisfaction guarantee and lowest price guarantee let you rest easy knowing you'll be taken care of, no matter what happens.
Premium Quality Products
Our Electric Bikes are first-class quality and produced by top of the line manufacturers with long-life guarantee. Whether you are looking for an electric mountain bike to take on the outdoors or an electric city bike to beat traffic, a electric cruiser bike for your leisure or commute, we offer products like align to your personal taste. Our wide variety of styles coupled with premium quality manufacturing techniques makes purchasing an Electric Bike at Urban Bikes Direct the smart choice.
The NAKTO F2 Series is meticulously engineered to inject raw power and ultimate plushness into your everyday adventures. Combining a high-torque rear hub motor with a cutting-edge front and rear suspension system, this fat tire cruiser effectively eliminates the jarring bumps of the road.Available in the ultra-accessible F2 or the premium, high-velocity F2 Plus configuration, this e-bike provides the stability, control, and muscle needed to effortlessly dominate both rugged off-road trails and chaotic city streets.
Tailored Power & Peak Performance
Choose the level of performance that perfectly matches your riding style.
Upgraded Rear Hub Motors: Experience smooth, controlled acceleration powered by a 500W motor on the F2, or step up to a high-performance 750W motor on the F2 Plus, blasting out a robust 52 N·m of torque for effortless hill climbing.
Adrenaline-Fueled Speed: Unlock exhilarating riding speeds of up to 28 MPH to shrink your daily commute and conquer steep headwinds with ease.
Endurance-Class Battery: Powered by a long-range internal 48V 16Ah lithium-ion battery built to sustain up to 1000 cycles, delivering an impressive 30 to 60 miles of adventure per charge.
Unrivaled Comfort & Off-Road Control
Dual Shock Absorption: Say goodbye to rough rides! The advanced front and rear full-suspension design completely soaks up potholes and curb drops, minimizing rider fatigue.
20" x 4.0" All-Terrain Fat Tires: Oversized, puncture-resistant fat tires provide ultimate stability and traction across sand, snow, gravel, and loose dirt paths.
Custom Cushion Saddle: Pair the plush dual suspension with an oversized, ultra-flexible padded saddle designed to maximize shock absorption for a genuinely relaxed riding posture.
Shimano Precision Drivetrain: Seamlessly adapt to any topography using premium Shimano gears, pairing a crisp 6-speed system on the F2 or an upgraded 7-speed setup on the F2 Plus.
Intelligent Safety Engineering
Next-Gen Color LCD Display: Stay completely informed with a vibrant, high-visibility dash delivering deep metrics: current speed, trip timers, battery bars, watt output, and 5 distinct pedal-assist levels.
High-End Stopping Power: Take absolute command of your speed. The F2 is armed with responsive ventilated dual mechanical disc brakes, while the premium F2 Plus utilizes state-of-the-art dual hydraulic brakes for instant, all-weather stopping precision.
Heavy-Duty Payload: Engineered with a highly reinforced, ultra-durable frame structure built to accommodate a massive maximum weight capacity of up to 400 lbs.
100% Online Financing Available
Ready to level up your riding experience? We offer instant approval at checkout. Get your NAKTO F2 or F2 Plus today and pay in low, flexible monthly installments!
NAKTO F2 vs. F2 Plus Technical Specifications
Feature
NAKTO F2 Standard
NAKTO F2 Plus
Motor Power
500W Nominal / 750W Peak Hub
750W Nominal / High-Peak Hub
Max Torque
45 N·m
52 N·m
Brake System
Front & Rear Mechanical Disc Brakes
Premium Dual Hydraulic Disc Brakes
Drivetrain
SHIMANO 6-Speed Gears
SHIMANO 7-Speed Gears
Top Speed
Up to 28 MPH
Up to 28 MPH
Battery
48V 16Ah Lithium-Ion
48V 16Ah Lithium-Ion
Riding Range
30 – 60 Miles
30 – 60 Miles
Suspension
Full Dual Front & Rear Suspension
Full Dual Front & Rear Suspension
Tire Dimensions
20" x 4.0" All-Terrain Fat Tires
20" x 4.0" All-Terrain Fat Tires
Max Capacity
400 lbs
400 lbs
Cockpit Dash
Smart M6 LCD Display
Upgraded Y91F Color LCD Display
Frequently Asked Questions
What is the main difference between the F2 and the F2 Plus?
While both models share the same dual-suspension frame and long-range 48V 16Ah battery, the F2 Plus is a premium upgrade featuring a more powerful 750W motor (52 N·m of torque), highly responsive dual hydraulic disc brakes, an extra Shimano gear (7-speed vs 6-speed), and a fully upgraded color LCD display dashboard.
Is this e-bike good for taller or shorter riders?
The NAKTO F2 series features an incredibly flexible geometry. Because it utilizes an adjustable-height hi-rise cruiser handlebar and a wide-range seat post, it comfortably accommodates a wide variety of riders ranging from 5'3" to 6'3" in height.
How safe are the brakes on this model?
Extremely safe. NAKTO conducts over 1,000 rigorous factory testing cycles on their brake setups before shipment.The F2 features highly reliable dual disc brakes, while the F2 Plus steps up to hydraulic disc brakes using mineral oil, which offer effortless hand leverage and superior heat dissipation.
Can the F2 handle real off-road trails?
Yes! The combination of a high-torque rear hub motor, 4-inch-wide fat tires, and dual front-and-rear shock absorbers makes the F2 highly capable on dirt trails, gravel roads, grass fields, sand beaches, and light winter snow.
Does the bike have a twist throttle or just pedal assist?
The F2 series features a hybrid dual-input control setup. It includes 5 progressive levels of intelligent pedal assist (PAS) for exercise and range extension, alongside an on-demand on-handlebar twist throttle that lets you cruise completely pedal-free.
How does the 100% online financing work?
Simply select our financing partner at checkout. You will fill out a short form and receive an instant decision, allowing you to pay for your new e-bike in easy monthly installments.
Estimated shipping and delivery is 3-5 business days if the product is in stock.
Nakto Products come with a 1-year warranty against manufacturing defects and workmanship. You can view the Nakto warranty byclicking here.
Nakto has a 14-day return policy. You can view the return details byclicking here.
Click hereto view Nakto's full electric bike collection:
UrbanBikesDirect.com goal is to fulfill your order within 3 hours of your purchase. By Achieving this we have the quickest shipping times in the industry.
Our goal is to keep the ordering process as simple as possible. Shipping times vary from 1-3 business days if in stock and delivery time varies between 3-10 business days if your product is in stock.
All ebikes are shipped domestically.
Select Electric Skateboards can have extended lead times if they are located overseas and not in stock in the US.
Please read through this instructional guide so you can understand how the process works and what you should expect to happen once you place your order with us.
Tracking an Order
UrbanBikesDirect.com will send you automated tracking updates once we receive the tracking number for your order. You can also track your order by clicking here.
Order Confirmation:
You will receive an order confirmation email as soon as you place your order. This means that we have authorized your credit card for the purchase and are preparing your order for shipment.
As soon as we receive your order, we automatically reach out to our warehouse to confirm that it is in stock and available for immediate shipment.
If your item is on backorder or unavailable, we will reach out to you via email.
If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment.
Order Shipment:
If your order is stock and your credit card is approved by our fraud guarantee department, the bike ordered will ship within 1-2 business days from the date of your order.
We will send you the tracking information within 24 hours to the email address you provided when checking out.
We ship daily via UPS Ground, Fed Ex Ground, and Freight to the lower 48 states. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day).
Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time.
Shipping costs are included with any unit going ground to the lower 48 states. AK & HI ship by AIR at additional cost.
We do not offer Cash On Delivery.
A phone number is required by the freight company so a delivery appointment can be made.
Failure to provide this at the time of order may cause a delay in delivery as freight items will not be delivered without an appointment.
A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery.
Note to international customers: You are responsible for any and all duties or taxes that may apply. (see details below)
Customs, Duties, and Taxes: Import duties, taxes, and charges are not included in the item price or shipping cost. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. Customs policies vary greatly among countries. Therefore, we cannot, and will not, offer advice about taxes in your country. We report the amount of the sale on the Customs form. Please do not ask us to claim less than the actual purchase amount. It is the customers responsibility to know the legality of the electric bike ordered in their country. Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our electric bikes to your country.
As the buyer, it is your responsibility to find out that information before you order. Please contact your local customs office for information.
To avoid a delay in receiving your order from customs, consider the following:
Provide us with a phone number where you can be reached by customs when your bike arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they return it to the sender.
We do not refund original shipping charges for goods that are refused for delivery at customs.
We will deduct all additional fees resulting from refused international shipments from your refund.
If we are charged for YOUR taxes and duties on the shipment or incur any penalty or lawsuit related to your order or shipment, we will post the charge to your credit card.
If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. If we do receive the package back after being seized, you are still responsible for the shipping charges and any other fees plus penalties incurred.
We ship via UPS and Fedex for most electric bikes, USPS for small parts and accessories, and freight for large bikes.
If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@urbanbikesdirect.com
Damages:
Please inspect the packaging of your items when they arrive.
If there are any bike damaged upon arrival, you can file a warranty claim to get replacement parts for anything that's damaged.
If your item(s) do arrive damaged, please send photos to support@urbanbikesdirect.com and we will process an insurance claim on your behalf.
Cancellations & Refunds:
All orders canceled are subject to an administration fee equal to 15% of the total order amount, whether or not your order has shipped. This is a fee that covers administrative and personnel fees.
If your item is on backorder and you accept the backorder, we will hold your payment until the bike ships. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee.
If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
Backorders:
Fromtime to time, a bike may run out of stock at our warehouse and the website wasn't updated when you placed your order. In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting a bike sooner.
The expected arrival time may change due to unforeseen circumstances like a shipment getting held up at the port upon arrival or the factory missing a certain part needed to complete the manufacturing process.
If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different electric bike, or cancel the order altogether.
Once back orders arrive, we will notify you by email with your estimated ship date and you will receive an email with tracking information within 1-3 business days.
This section will give you the essential information about what to expect with the delivery of your item. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck.
Important Freight LTL Shipment
When the item reaches your city or a city near yours the dispatcher will call you to set up a future delivery date and time with you. The item will not be delivered until you set up this appointment.
You need to be at the delivery address during the delivery window to receive and sign for the item.
The dispatcher will let you know what dates they have available. Delivery appointments can only be scheduled Monday thru Friday. The delivery times can only be scheduled in delivery windows of 8 am - 12 pm or 12 pm - 4 pm. Depending on the freight company the delivery window may differ. A fixed delivery time cannot be scheduled. Example 9:00 am. It can only be scheduled in a delivery window time frame.
Please make sure the phone number you entered at checkout is a good number to contact you at.
Don't screen your calls until your item has been delivered.
The item will be delivered via a lift gate truck with one delivery person. It will be placed at your door or the closet area near your door. Due to the large size, it may not be possible to be placed at your door.
Be sure to keep all your packing materials including the pallet. If you decide to return the item you will need to have all the original packing materials.
How to Handle Damages, Exceptions or Discrepancies at time of Product Delivery (Carton packaging appears to have some damage such as ripped, holes, large dents, open carton, or items are missing):
Carton damage requires visual inspection of contents of the unit.
UrbanBikesDirect recommends IMMEDIATE inspection, with driver present, to verify damage. If contents are damaged, indicate damage on carrier’s paperwork and notify UrbanBikesDirect immediately.
IMPORTANT: If contents cannot be inspected immediately, notation on carrier’s paperwork must state: “Carton damage, subject to inspection” and list type of damage.
Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier
Carton packaging has excessive damage with the exposed electric bike:
Refuse shipment
Sign carrier paperwork: “Carton damaged and refused”
Notify Urbanbikesdirect.com immediately.
If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@urbanbikesdirect.com
Please allow 3-10 business days for your order to arrive. All of our products are sourced in the US and we take pride in having the fastest shipping in the industry.
Returns are easy, simply contact us for a return. Before you purchase your item make sure to review the return policy below.
Return Policy
Return Policy
UrbanBikesDirect.com is committed to providing the best customer service in the electric bike, electric skateboard and electric scooter industry. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. We will do our best to meet your expectations at all times.
Unused, uninstalled, and resalable merchandise in new condition and in the original packaging may be returned for a refund within 30 days of the delivery date unless otherwise noted on the product page or below*.
You must notify us of your intent to return within 30 days of delivery date.
There is a 15-25% restocking fee.
Our return policy applies to cancellations made after an item has been physically shipped or refusal at the time of delivery.
We will refund the product price minus any applicable fees and charges.
Original shipping charges are non-refundable.
You are responsible for any return shipping charges.
Refunds will be applied to the same payment method used when original purchase was made.
The Following Cannot Be Returned
Products which are eligible for parts under manufacturer warranty
Products that have had their original manufacturer packaging opened
Products that have been out of their original manufacturers' packaging
It is the customer's responsibility to return the merchandise in new resalable condition. Refunds are only issued after returned items have been received and inspected.
If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. No refund can be issued in this case.
All return request must be submitted in writing and sent to support@Urbanbikesdirect.com
*Exclusions
UrbanBikesDirect.com works in collaboration with multiple manufacturers. Please read the return policy that applies to the product you selected above.
RETURN PROCEDURE
All return request must be submitted in writing and sent to support@urbanbikesdirect.com
If your return is approved you will receive an email from us with return instructions.
Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email.
We recommend taking a picture of the package and/or the item before shipping.
Ship the package. We will either provide you a return shipping label or you will have to arrange the shipping yourself. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. If your item is larger and was delivered with one of the LTL freight carriers you need to make sure the box is put on a pallet and schedule a pickup with an LTL freight carrier.
Please provide us the tracking number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days.
QUESTIONS? EMAIL US: SUPPORT@URBANBIKESDIRECT.COM
CANCELLATIONS
You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped.
All unshipped orders canceled after 48 hours are subject to a $40 administration fee.
If your order has been shipped, a standard return procedure applies.
Refunds will only be issued to the original credit card that you use when placing your order.
EMAIL SUPPORT@URBANBIKESDIRECT.COM
DAMAGED MERCHANDISE
In the event of damage to your product in shipping, please contact support@urbanbikesdirect.com to arrange for replacement and pick-up of the damaged electric bikes. Please refer to our Shipping Policy for more details.
EMAIL: SUPPORT@URBANBIKESDIRECT.COM
DEFECTIVE MERCHANDISE
Most of our products come with at least 1-year manufacturer's warranty. The warranty information can be found under Warranty tab on a product page. Please let us know if you discover any manufacturer's defects and we will help you get parts or replace the product at no additional cost.
EMAIL SUPPORT@URBANBIKESDIRECT.COM
PLEASE READ!
It is the customer’s responsibility to return the product to the correct warehouse in new condition and in the original packaging. For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance.
In the event that the product is received in a condition which we deem unacceptable, we reserve the right to deny your return. Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used.
If we received the item damaged you may file a claim with your shipping company.
If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense.
Damaged or used items will be retained in our warehouse for a maximum of 30 business days unless otherwise requested by the customer in writing prior to disposal. After 30 business days, the item will be disposed of or donated.
Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply.
Lowest Price Guarantee
We work very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best prices in the market.
We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same electric bike online is supposed to be selling it at the same price.
If you find another online store that offers a lower price then us within 2 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy.
Price match request must show complete item at checkout including any shipping charges since we offer free shipping on our products. Please do not take a screenshot of the product page. It must show full amount at checkout including shipping and taxes. We do not include taxes as part of the price match but that will show that it is indeed the checkout cart.
If you qualify for a refund, you will be refunded the difference in price to your credit card.
To request your partial refund, simply email us a link to the bike on our website and on our competitor's website, within 2 days from the date of your order and we will process the credit accordingly.
100% Price Match GuaranteeLimitations
You must purchase the item from our website before requesting your Price Match Guarantee
Promotions such as rebates and "buy one, get one free" offers are not eligible
The item must be in stock on the competitor's website
The competitor must be an online store, they may not have a retail location (physical location, warehouse, showroom) and has to reside within the United States
The website can not be a discounter, wholesaler, distributor (the brand itself), liquidator or auction website (ie; eBay, overstock, Walmart, Amazon, Costco etc..)
The competitor must be an Authorized Retailer of the bike in question
The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
All Brands are eligible unless specifically notated on the products description page.
If you want to check if we can price match a electric bike before you place your order, please contact us.
Lowest Price Guarantee
The Lowest Price Guarantee allows you to make a claim, if within the 2-day validity period, you see the exact same electric bike advertised on the same merchant's Web site at a lower published retail price. If the claim is confirmed in your (the buyer's) favor, we will refund you the difference up to $100 USD.
Here are 5 more great reasons to buy from us:
We Put Our Customers First to us. If it doesn't fit, it breaks, you've changed your mind or for no reason whatsoever simply send it back to us and we'll cheerfully refund you every cent.
Returns are easy, simply contact us for a returns number and send your item to our returns centre for fast processing. We'll get you a replacement or refund in a snap!
In the unlikely event that you find your item cheaper at another online store, just let us know and we'll beat the competitor's pricing hands-down.
We insist that you love everything you buy from us. If you're unhappy for any reason whatsoever, just let us know and we'll bend over backwards to make things right again.
Ordering from Shoptimized is 100% safe and secure so you can rest easy. Your personal details are never shared, sold or rented to anyone either.
Why Buy From UrbanBikesDirect.com?
UrbanBikeDirect is dedicated to educating, informing and partnering with you to create ideal electric bike solutions for you. We have a wealth of experience and knowledge that comes with 15 years of working in the electric bike industry. Our team is knowledgeable, efficient, and ready to help. By buying with us, you save time and money.
GREAT VALUE We offer high quality and low prices on all our products.
PRICE matching If you find a lower price anywhere, we will match it.
FAST FREE SHIPPINGOffered in the continental US. Many items will also ship same day.
SATISFACTION GUARANTEE If you aren’t 100% satisfied with your purchase, we will refund your money.
EASY RETURNS We offer a hassle-free return policy on all of our products.
SECURE ORDERING Your information is safe with our certified 100% secure checkout
Quick, Reliable Shipping
We ship directly to your door from the manufacturer's warehouse. Every product is checked for quality assurance and packaged with the utmost care to ensure it arrives in perfect working condition. Our satisfaction guarantee and lowest price guarantee let you rest easy knowing you'll be taken care of, no matter what happens.
Premium Quality Products
Our Electric Bikes are first-class quality and produced by top of the line manufacturers with long-life guarantee. Whether you are looking for an electric mountain bike to take on the outdoors or an electric city bike to beat traffic, a electric cruiser bike for your leisure or commute, we offer products like align to your personal taste. Our wide variety of styles coupled with premium quality manufacturing techniques makes purchasing an Electric Bike at Urban Bikes Direct the smart choice.
This bike is perfect for my 9 year old grandson who is a first time Dirt Biker. Size is appropriate and speed is safe but fast enough. He does deplete he battery pretty quick on the weekends, a couple of hours of run time. Of course he's always wide open on the throttle. Hopefully I can find a beefier battery and a quick charger would be nice also. Solidly built to withstand all his tumbles. I was well impressed.
Surprise my son for his birthday when he came home from school. Had a sitting in the driveway . Blow his mind, love it. We both took it for a spin and we loved it. Great bike!
I tell you what I like, after comparing GT54 to a similar mini motorbike from other brands.Before anything, it came well packed and pre-assembled. There is not much to deal with, and it has the Allen key you'll need to tie it up. I've seen my neighbors assembling other brands, and they had way more things to do before getting it done. The battery. It lasts long after riding a lot of miles all day long. Don't need to charge it every time, just when it gets low, but I plug it in all night. It's easy to plug it in, and it has a switch to turn off if you're not going to use. That way you save battery life. Also there's a key to keep the battery locked in, so nobody can remove it. Miscellaneous. Got very good front light, and also rear/stop light, plus crossing lights. The display screen shows the status of the bike, power, speedometer, battery, lights.. gosh fender front/rear to keep you out of mud or dirt. The seat is comfortable, and big enough to have someone depending the total weight. The components in general are good, maneuver, wires, etc.Brakes. Hydraulic disc brake system in both wheels. And kind of ABS brakes, let you brake smoothly and if you brake with front one, the motor slows down the power at the same time.Motor, very powerful, it gives you a very quick response when accelerate it, depending the mode you'll be able to reach the 40's mph.A plus of what I like is, this bike has no chain, like a regular dirt bike and some others electric dirt bikes, so I feel it more safe, since you are not exposed to the chain, minimize the noise, no need chain replacement or maintenance, adjustment or cleaning, that is saving money in the future. Hope this helps and enjoy the ride!
The gt54 pro mini electric dirt bike is great I have had a Z8 from riding times and a gt73. But so far, the gt54 is my favorite product of theirs with tons of torque! Lots of power and great range!
This bike is perfect for my 9 year old grandson who is a first time Dirt Biker. Size is appropriate and speed is safe but fast enough. He does deplete he battery pretty quick on the weekends, a couple of hours of run time. Of course he's always wide open on the throttle. Hopefully I can find a beefier battery and a quick charger would be nice also. Solidly built to withstand all his tumbles. I was well impressed.
MotoTec 36V 350W (500W peak) Blaze Electric Dirt Bike, 5.2Ah, front and rear suspension, variable full twist throttle - 100% Financing Available!
William Sullivan
MotoTec 48V Pro Electric Dirt Bike 1800w Lithium, 13Ah, brushless, front and rear suspension
MotoTec 48V Pro Electric Dirt Bike 1800w Lithium, 13Ah, brushless, front and rear suspension
Kirsten
Amazing!
I’m here to say this bike is amazing! I got the GT54 for my son’s 12-year-old birthday. My son is 4’11” and 100lbs soaking wet. He broke his arm riding a bicycle when he was 8, and it’s been video games ever since. He was intimidated at first, but realized very shortly afterwards that eco mode is perfect for learning and just having cruising fun. So much so that one week later, I purchased the GT54 pro for myself. I am 5’10” and 220 lbs and I’m very comfortable on this bike weighing only 98lbs. One week later, I purchased one more GT 54 pro for the wife so now we have 3 in total in the neighborhood cruising. Grassy fields and dirt trails are no problem. Plus, they look mean as hell!
RIDING TIMES GT54 Pro Electric Mini Motorbike for Teenagers & Adults - 60V, 25Ah, 3000W Peak Hub Motor - - 100% Financing Available!
Audrey Reardon
The GT54 Pro an Incredible Electric Bike
I tell you what I like, after comparing GT54 to a similar mini motorbike from other brands.Before anything, it came well packed and pre-assembled. There is not much to deal with, and it has the Allen key you'll need to tie it up. I've seen my neighbors assembling other brands, and they had way more things to do before getting it done. The battery. It lasts long after riding a lot of miles all day long. Don't need to charge it every time, just when it gets low, but I plug it in all night. It's easy to plug it in, and it has a switch to turn off if you're not going to use. That way you save battery life. Also there's a key to keep the battery locked in, so nobody can remove it. Miscellaneous. Got very good front light, and also rear/stop light, plus crossing lights. The display screen shows the status of the bike, power, speedometer, battery, lights.. gosh fender front/rear to keep you out of mud or dirt. The seat is comfortable, and big enough to have someone depending the total weight. The components in general are good, maneuver, wires, etc.Brakes. Hydraulic disc brake system in both wheels. And kind of ABS brakes, let you brake smoothly and if you brake with front one, the motor slows down the power at the same time.Motor, very powerful, it gives you a very quick response when accelerate it, depending the mode you'll be able to reach the 40's mph.A plus of what I like is, this bike has no chain, like a regular dirt bike and some others electric dirt bikes, so I feel it more safe, since you are not exposed to the chain, minimize the noise, no need chain replacement or maintenance, adjustment or cleaning, that is saving money in the future. Hope this helps and enjoy the ride!
RIDING TIMES GT54 Pro Electric Mini Motorbike for Teenagers & Adults - 60V, 25Ah, 3000W Peak Hub Motor - - 100% Financing Available!
BColleen Featherman
The gt54 pro mini electric dirt bike is great
The gt54 pro mini electric dirt bike is great I have had a Z8 from riding times and a gt73. But so far, the gt54 is my favorite product of theirs with tons of torque! Lots of power and great range!
RIDING TIMES GT54 Pro Electric Mini Motorbike for Teenagers & Adults - 60V, 25Ah, 3000W Peak Hub Motor - - 100% Financing Available!
