If you want to return the product, you have 7 days to try it out. If you do not like it after 7 days, you can return it to Big Cat ® Electric Bikes in the same boxes and packing material it came with along with all the paperwork. We charge a 25% restocking fee.
You will be responsible for the return shipping cost.
You can contact us and we will arrange for FedEx Ground to pick it up.
Once we receive the product back, we will inspect the product for any damage. If there is no damage, we will refund your credit card (minus the 25%) and the shipping cost.