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Free Shipping On All Bikes, Skateboards & Scooters | Authorized Dealer
Free Shipping On All Bikes, Skateboards & Scooters | Authorized Dealer

Urban Bikes Direct Reviews

Let Our Customers Speak For Us

Here at UrbanBikesDirect.com, we strive to provide you the best customer service in the e-bike industry. In order to achieve this we focus on 3 things.

1) Fastest Shipping in the industry. We fulfil every order within 3 hours of purchase and our average delivery time is 3-5 days. 

2) Call, email and chat support with the most trained ebike experts in the industry. 

3) Focus on the process after you place your order. We ensure every customer will be satisfied. We do this by providing frequent updates on shipments and any other necessary information.

 

Based on 799 reviews
83%
(663)
10%
(77)
6%
(51)
1%
(4)
1%
(4)
Jupiter bike replacement battery

UBD was able to provide my replacement battery when the bike company had them back ordered.

Exceeded expectations!!!

Bike is better quality than expected at the price point. Service and shipping was extremely fast and accurate. Highly recommend!!!

J
Rattan LM 750 PRO 750W 48V 13Ah Hub Motor Alloy Wheel Fat Tire 4.0 Foldable 2-Seater E Bike With Switch For Cruise Control
Jose guevara

Rattan LM 750 PRO 750W 48V 13Ah Hub Motor Alloy Wheel Fat Tire 4.0 Foldable 2-Seater E Bike With Switch For Cruise Control

A
RAMBO ELECTRIC BIKE HITCH HAULER - Sale Price $244.99 - discontinued 10/4 per Travis
Andrea Meranto
Great Bicycle Hauler

This double bike hauler is very sturdy but also quite heavy. It is very well made. Would 100% recommend to anyone trying to decide on a bike rack. This one holds my bike and my husband’s very well without having to worry about its quality.

My kids

My kids love it! We want to all get on our own!

One of the best out there I have to admired easy to handle

I would recomended and I would buy another bigger model if the company offers me a good deal

Great reults

5 star. Ff belt works great. Urban bikes direct, great job. Thank you!

Ecotric Replacement Battery for Fat Tire Folding Ebike(FAT20810), Starfish, Dolphin and Peacedove - In Stock Now!

Jupiter defiant front and rear mudguard

Item arrived earlier than expected and work really good on my nephew’s bike.

Hi there,

Thank you for taking the time to leave a review for our Jupiter Defiant Electric Bike Front and Rear Fender Mudguard Set. We're delighted to hear that the item arrived earlier than expected and is working well on your nephew's bike. We strive to provide the best quality products and service to our customers. We aim to under promise and over deliver!

Have a great day!

Your Customer Service Team

Freego Shotgun F2 Pro

What a great bike. A little bigger than expected. Bike came in locked and was only capable of hitting 20.5 MPH. It took some time to get the bike unlocked to its full potential. The instructions came with didn’t work, luckily for YouTube. Bike rides smooth, pulls 2 people easily! I’d definitely buy again.

Hi there,

Thank you for your feedback on the Freego Shotgun F2 Pro Electric Cargo Bike! We're glad to hear that you're enjoying the bike's power and smooth ride. We apologize for any inconvenience you experienced with unlocking the bike, but we're happy to hear that you were able to find a solution on YouTube. We appreciate your support and hope you continue to enjoy your ride with the bike.

We hope your 2nd ordered bike will bring you the same joy!

Your Customer Service Team

Love

My son loves his new ebike

Hi there! We're thrilled to hear that your son is loving his new AOSTIRMOTOR S18 Electric Mountain Bike. Thank you for choosing to purchase from us and we hope he continues to enjoy it for many rides to come. Happy riding!

Your Customer Service Team

Typhoon bike

Is a wonderful bike smooth to ride quite very low maintenance and is a Beautiful bike great color very attendant company with the client I will buy again thank you for everything

this is the worst good look bad design

they make it hard to return do not offer price match and getting help is impossible from them

Jupiter Defiant Ebike Spare Battery 48V. 10.4Ah

Ever since i received my Jupiter Defiant Ebike i was interested in buying a spare battery. It went on sale and i bought 1 from the best Dealer in Ebikes in the USA. I put the spare charged battery pack in a small stuff bag and i placed a rubber mat under the battery to prevent shock while riding. I used 2 racket straps to secure it on the rear rack. UBD is a leading Distributor selling Ebikes, Eskateboards and many accessories. I also bought from them a Chopper front end deluxe kit for my Jupiter Defiant Ebike. It comes with a front fork spring loaded with oil dampening, a big headlight and raised reinforced handle bars with an instruction sheet too. Also i bought from them for my Jupiter rear carry rack with proper fasteners. When you purchase an Ebike from UBD they do not charge any State tax and no shipping charges! That's a lot of money that stays in your pocket! 2 years ago i bought a Mototec Edrifter Electric Trike. Lots of fun. Comes with the 2 rear drifting sleeves you install on the rear tires. Ask for Customer Service Vanessa. She will hook you up. Tell her Chopper Mike sent you.

J
SENADA DRIFTER Portable Folding Bike | 500W 48V hub motor
Jose Andalon
Drifter

Was well packaged easy to assemble. Very satisfied with my bike

Good bike

The battery drains pretty fast,but it's great for it's price

Awesome products awesome service

Ordered 2 of the mototech 1000 watt bikes only few days before Christmas and they couldn’t get them both by Christmas time but one did arrive on time which was awesome cause the 2nd was delivered next day and I have zero complaints. Also ordered the 800 watt trike but sold out and delayed but that’s my fault for waiting till last minute. Came with the new year and it’s awesome and so much fun

outdoosman

Was b/o but showed up in time for Christmas. Thanks

Gio mobility scooter

After a long wait it finally arrived. I’m absolutely thrilled with it I can finally come and go to work without getting wet and cold!!!

Jupiter defiant

Love this bike it’s worth every penny 👌mini motorcycle 🏍️ minus the the super 100mph speeds. But 28-29mph is more then enough. Awesome bike 🚴

My son loves the mototec x3 125cc.

Great so far

Our original battery crapped out less than 50 miles on it over a year. Bought this one to replace it and so far it’s worked flawlessly for about 10 miles so far. Time will tell but definitely moving on to better bicycles that use Samsung or LG batteries so I don’t have to worry hopefully about replacing one again.

R
Glion Balto X2 Electric Scooter 36V 500W - on draft 2/21, no restock for a number of months
Robert Albert

Great ,happy with product

 
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