Skip to content
Free Shipping On All Bikes, Skateboards & Scooters | Authorized Dealer
Free Shipping On All Bikes, Skateboards & Scooters | Authorized Dealer

Urban Bikes Direct Reviews

Let Our Customers Speak For Us

Here at, we strive to provide you the best customer service in the e-bike industry. In order to achieve this we focus on 3 things.

1) Fastest Shipping in the industry. We fulfil every order within 3 hours of purchase and our average delivery time is 3-5 days. 

2) Call, email and chat support with the most trained ebike experts in the industry. 

3) Focus on the process after you place your order. We ensure every customer will be satisfied. We do this by providing frequent updates on shipments and any other necessary information.


Based on 725 reviews
Didn't work!

The battery and holder would not power on , so at this point I am still in need of a battery for my bike. If you have any ideas about the program is please let me know. Thanks

Works perfect

Quality was as expected but at a really good price, having a spare charger is allways a good idea.

Liked my old scooter, yes. But not what was sold

You sent an MotoTec 2000W, why not review the new purchase ❔️🤠

Pinch Point

When you assemble the trike the brake and control cable pass the left front fork pillar hinge. When the bike is folded, it they get crushed. Usually taking out the controller electronics. I’m on my third one now. I think if you took a 6” piece of 3/8 fuel line, cut it lengthwise and slid it over the wires it might not get trapped in there.

Perfect Grocery Store Scooter

Hung the black bag on the front of the front wire basket. Velcro strapped small folding 2 wheel luggage cart, which will hold 2 to 3 of the in store hand held baskets, to the red rear basket. Almost have the capacity of full size grocery cart.

Jupiter Discovery X5 Refurbished 350W Folding Electric City Bike?

Fast Delivery, Easy instructions both included and link online. Love the ease of folding the bike up and transporting it. Looking forward to many many rides.

Great little bike cart!

Great cart at best price for public land hunting. Put my stand, backpack and all my gear on it and it’s so nice not having all that on my back.


Jupiter X5

This is my second Jupiter X5. I bought this one for my wife. We love the convenience of them being portable since we put them on our boat for ground transportation.

Customer service

I received the wrong battery for my e-bike, they resolved the problem in the most professional manner that customer service could do , they are truly in business to help the customer. They will continue to keep my business. .

Rack replacement.

I received great service for the problem I had with the carriage or the rack however I did not receive a label to return it.

X-Treme 24V/36V Electric Bike Battery For Newport and Malibu

Bakcou Deer Trailer

Awesome trailer

Rambo Roamer Electric Mountain Bike 750W


I got this scooter over 2 years ago i have 4281miles on mine the only thing i have done is change clutch pads 1 time not even had to replace brakes .
I own a moped repair shop its called SUPERSCOOTCHARLIES i never get this in broke down. furthermore before people downgrade something and talk garbage they need the facts and ,make sure that they are correct.


The carts where received on time and good condition but since this are Christmas presents we have not had a chance to ride them. But there is one problem,although the seats are adjustable it can't be moved because the metal bracket,and knob are in the way of moving the seat.The pictures on your site shows rubber tie down straps to hold the battery in place,this would allow the seat to be moved.Why the manufacturer changed this is a mystery to me but I've had to get webbing,d rings and bracket so my wife could sew hold down straps to use .This may not be a big deal to some people but if I had got the carts for immediate use my older child would have to watch his brother ride while scrounged up the parts to fix it plus the fact that after paying over $1100 apeice I shout have to do this. Other than this the carts look great and seems well built time will tell. Thanks Dale

Follow up new video on Nov. 24th Thanksgiving 2022 Michael H. Mototec MT-Drifter.

I ride my Electric Drift Trike locally in my neighborhood and on commercial property of abandon warehouses. On Thanksgiving morning i rode it in back of an office building empty parking lot for 35 minutes. Best fun yet. The drifting was awesome. To help the rear tire drift sleeves spray and buff them with a furniture polish or silicone spray before each day you will ride.. Video below. YouTube video placeholder
Right part. Best price

I dont know how they do it. Best prices a service anywhere

So Happy

My husband is so happy with his new electric skateboard. Our boys enjoy it too. very sturdy and maneuvers easily. Speed control is easy to use.

X-Treme Cabo Cruiser Elite 48 Volt Electric Scooter

Love the bike

This bike is an awesome bike and we were so happy to get ours me and my friend. We both bought them from urban bikes direct and they were shipped within a couple of days. The bikes arrived in perfect condition, and they were easy to assemble. we have both put over 100 miles on our bikes and are very happy with them.

Liquid error (layout/theme line 343): Could not find asset snippets/zip-widget.liquid