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Urban BIkes Direct Reviews

Let Our Customers Speak For Us

Here at, we strive to provide you the best customer service in the e-bike industry. In order to achieve this we focus on 3 things.

1) Fastest Shipping in the industry. We fulfil every order within 3 hours of purchase and our average delivery time is 3-5 days. 

2) Call, email and chat support with the most trained ebike experts in the industry. 

3) Focus on the process after you place your order. We ensure every customer will be satisfied. We do this by providing frequent updates on shipments and any other necessary information.


Based on 327 reviews
Electric bike
Excellent service
This Bike is fire!!!!!
Nakto bike
Great Bike
Perfect and limitless
Still waiting for board.
Love the board!
Gianni Golfera
Awesome board!