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Mototec Return Policy

Mototec Return Policy

Mototec USA and Urban Bikes Direct work together to provide a return policy and warranty policy. 

Prior to 30 days from your delivery date, you are able to return the product. You will be subject to a 10% restocking fee and are also responsible for delivery of the product back to the warehouse. Urban Bikes direct does not cover shipping cost. If there is a technical issue, refer to our warranty policy.

Mototec USA does not accept used products and they will not be eligible for returns. 

After inspection, we will issue a credit to you subtracted by the restocking fee if necessary. 

To issue a Mototec return, please email support@urbanbikesdirect.com