Skip to content
Free Shipping On All Purchases | Authorized Dealer
Sale! Free Shipping On All USA Orders

Mototec Return Policy

Mototec Return Policy

Mototec USA and Urban Bikes Direct work together to provide a return policy and warranty policy. 

Prior to 30 days from your delivery date, you are able to return the product. You will be subject to a 10% restocking fee and are also responsible for delivery of the product back to the warehouse. Urban Bikes direct does not cover shipping cost. If there is a technical issue, refer to our warranty policy.

Mototec USA does not accept used products and they will not be eligible for returns. 

After inspection, we will issue a credit to you subtracted by the restocking fee if necessary. 

To issue a Mototec return, please email

(function(w,d,t,r,u){var f,n,i;w[u]=w[u]||[],f=function(){var o={ti:"17534664"};o.q=w[u],w[u]=new UET(o),w[u].push("pageLoad")},n=d.createElement(t),n.src=r,n.async=1,n.onload=n.onreadystatechange=function(){var s=this.readyState;s&&s!=="loaded"&&s!=="complete"||(f(),n.onload=n.onreadystatechange=null)},i=d.getElementsByTagName(t)[0],i.parentNode.insertBefore(n,i)})(window,document,"script","//","uetq");