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Greenbike Electric Motion Return Policy

Green Bike – Electric Motion Return Policy

You can return your purchased item for a period of 7 days from the date of your purchase. In order to process a return, you must email us at: support@urbanbikesdirect.com. You are solely responsible for returning the item to UrbanBikesDirect.com –  at the mutually agreed upon return location determined when you process the return. You are solely responsible for any and all shipping and handling charges and you will be charged a 20% restocking fee upon UrbanBikesDirect.com receipt of the item. UrbanBikesDirect.com will not issue a credit until it is in possession of the returned item and in good returnable condition.

UrbanBikesDirect.com will charge a client an additional 20% fee in case the return item is damaged by the client’s use and/or is not in the original package.

Refunds will be issued within 2-3 weeks of the company’s receipt of the returned item. Most refunds are fully refunded within 5 days after we receive and process the client’s return.