Lowest Price Guarantee - Our Promise
We work very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best prices in the market.
We work with our suppliers to ensure that they set minimum advertised pricing guidelines for all of our competitors. This means that everyone else selling the same electric bike online is supposed to be selling it at the same price.
If you find another online store that offers a lower price then us within 2 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. If you qualify for a refund, you will be refunded the difference in price to your credit card.
To request your partial refund, simply email us a link to the bike on our website and on our competitor's website, within 2 days from the date of your order and we will process the credit accordingly.
100% Price Match Guarantee Limitations
- You must purchase the item from our website before requesting your Price Match Guarantee
- Promotions such as rebates and "buy one, get one free" offers are not eligible
- The item must be in stock on the competitor's website
- The competitor must be an online store, they may not have a retail location (physical location, warehouse, showroom) and has to reside within the United States
- The website can not be a discounter, wholesaler, distributor, liquidator or auction website (ie; eBay, overstock, Walmart, Amazon, Costco etc..)
- The competitor must be an Authorized Retailer of the bike in question
- The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax
All Brands are eligible unless specifically notated on the products description page.
If you want to check if we can price match a electric bike before you place your order, please contact us.
Lowest Price Guarantee
The Lowest Price Guarantee allows you to make a claim, if within the 2-day validity period, you see the exact same electric bike advertised on the same merchant's Web site at a lower published retail price. If the claim is confirmed in your (the buyer's) favor, we will refund you the difference up to $100 USD.