Bespoke Return Policy
Products must be returned in the original packaging. Disposing of or allowing the shipping company to take the original packaging forfeits the right to return. To initiate a return, email Derek@bespokemobilityusa.com referencing the original purchase order number and request a return. Return fees must be approved, and an RMA must be issued within the 15-day return policy. Once an RA has been issued, the product must be returned to Meyers Management LLC, DBA Bespoke Mobility facility, within 30 days to remain eligible for return. All returns are subject to a 25% restocking fee plus actual shipping cost to return. Original invoice shipping costs are non-refundable for returned products. Any components or parts that are not returned with the product will be deducted from the credit memo.
