270-DAY WARRANTY

GET A 270 DAY WARRANTY FROM US WHEN ORDERING.

We back up our products with a nine-month warranty. If you encounter quality issues with our board in some way, please email us directly at support@urbanbikesdirect.com. We will help you find the problem and provide you with free replacement parts. If the nine-month warranty expires, we will still offer you replacement parts at a very low price so that you can secure the board and continue riding.

Standard Repair Cycle:15-20 Days
Repair Cycle Under Special Situation:30 Days

Generally speaking, the repair takes about 15 days. But if the relevant accessories required for the repair are out of stock, we need to send the relevant accessories from China, then the repair will take a little bit longer. Anyway, the repair will be completed within 30 days. Thanks for your support and understanding.