Items can only be returned for a refund, if and only if, the item is new, unused and still in original box. If the bike has been assembled please give us a call at 800-591-7508 for return instructions.

Refunds

Burromax.com will process returns and refunds only for items that were purchased directly from Burromax.com within the last 30 days. If you need to return an item please see our Return Guidelines below to ensure proper processing. Failure to follow these guidelines may result in a delay processing your return and affect your ability to receive a refund.

Refund Process

Once your return is received. A credit for the full purchase price (plus tax excluding outbound shipping cost) will be issued to the credit card used to purchase the item(s) you are returning. You are responsible for the cost of returning the item(s) to Burromax.com unless the return is a result of our error.

Return Guidelines

You may return any new, unused items ordered from Burromax.com in the last 30 calendar days. Items must be returned in the original packaging. Please allow 2 weeks from receipt of return for processing.