Warranty Claims for Quality-Related Issues
- All quality-related defects on items sold directly by Hiboy or Hiboy’s authorized resellers are covered by an extensive warranty, starting from the date of purchase. Please refer to your user manual for the warranty timelines of various products, as warranty periods differ according to models.
- Quality-related warranty claims on purchases made through Hiboy's authorized distributors and retailers, such as Walmart and Amazon, are handled through Hiboy
- For quality-related warranty claims, items will be replaced with a factory refurbished model of equal value when available, otherwise, a new item will be sent.
- Warranties on all replacements follow the same warranty timeframe of the original defective item, or 3 months after being replaced, whichever is longer. Warranties on products are void after having been fully refunded.
Hiboy warrants the original purchaser that your Hiboy product shall be free from defects in materials and workmanship under normal use for a period aforementioned.
Hiboy does not warrant the operation of the product will be uninterrupted or error-free.
Hiboy is not responsible for damage arising from failure to follow instructions relating to the product's usage.
Limitation of Damages
Except to the extent prohibited by applicable law, Hiboy shall not be liable for any incidental, indirect, special, or consequential damages, including but not limited to loss of profits, revenue or data, resulting from any breach of express or implied warranty or condition, or under any other legal theory, even when Hiboy has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you.